How to create an AI-powered internal search engine

In our latest blog below, our inhouse innovation and AI expert, Matt Jones, explains how AI tools, equipped with advanced algorithms, offer a beacon of hope where companies can streamline their search processes, enabling employees to access relevant information swiftly and seamlessly.

Enhancing efficiency with AI-powered internal search engines

As businesses of all sizes contend with increasingly vast amounts of data, searching for information can feel like searching for a needle in a haystack. With information scattered across various platforms and databases, the quest for important documents or policies often resembles a digital treasure hunt.

Unifying data sources

With so much data to sift through, it's easy for employees to feel lost in the digital jungle. But AI-powered search engines act as guides, helping them navigate through the data maze with ease. These tools use advanced technology, like Natural Language Processing (NLP), to understand and respond to user queries in a conversational manner. This means employees can simply ask a question, and the AI-powered search engine will provide relevant answers, making the search process more intuitive and efficient.


Personalised assistance for every user

One of the great things about AI-powered search engines is their ability to learn and adapt to individual user preferences. By analysing past interactions and search patterns, these tools can tailor their results to suit each user's specific needs. This means that over time, the search engine becomes smarter and more personalised, making it even easier for employees to find the information they're looking for.


Driving efficiency and collaboration

By streamlining the search process, AI-powered tools not only save time but also boost productivity. With quick and easy access to information, employees can make better decisions and get more done in less time. Additionally, by bringing all the data together in one place, AI-powered search engines promote collaboration and knowledge-sharing within the organisation. This fosters a culture of teamwork and innovation, driving the business forward.


How to implement an AI-powered search engine

Integrating AI-powered search engines into existing IT infrastructure is easier than you might think. Many AI platforms, like ChatGPT, offer flexible solutions that can be tailored to meet the specific needs of your business. Whether you choose to work with AI development teams or leverage third-party solutions, the benefits of implementing AI-powered search engines are clear. They make searching for information easier and more efficient, helping businesses stay ahead in today's fast-paced digital world.

Using other AI tools to gather handwritten notes or information from your expert team will help to create more context for your search engine to source information from. Take a look at our recent blog AI tools for everyday business use highlighting tools such as Scribe which helps you to organise processes and instructions for all your tasks and Fireflies which documents minutes and information from meetings.


Take a look at LWA’s AI-powered search engine

At LWA we have implemented our very own search engine on our website assisting both employees, clients and general visitors to our site looking for information on accounting and tax, payroll services, business news, our team members and so much more. Have a go for yourself by clicking on the blue speech bubble in the bottom right hand corner to ask any question.

As business advisors to clients across the UK, our team at LWA have made it our mission to continuously learn ways in not only our business can benefit from innovation, but to also help our clients to embrace technology for improved business processes. 

Matt Jones, our inhouse AI expert is happy to answer any questions you might have about creating an internal search engine – you can contact him by email to or call 0161 905 1801 in our South Manchester office or 01925 830 830 in Warrington.